Privacy Policy

At Bath Spa Hens, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website.

1. Who We Are

Bath Spa Hens is a UK-based service specialising in hen party accommodation and experiences in Bath. Our website address is: https://www.bathspahens.co.uk.

2. What Information We Collect

We may collect and process the following information:

• Personal Data: Your name, email address, phone number, and any other information you provide when making enquiries or bookings.

• Usage Data: Information about how you use our site (e.g., pages visited, time spent on the site), collected via cookies or analytics tools.

• Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and gather anonymous data for analytics and marketing purposes.

3. How We Use Your Information

We may use your information to:

• Respond to enquiries or bookings

• Provide customer support

• Improve our website and services

• Send occasional marketing emails (if you opt-in)

• Analyse site usage to improve content and user experience

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

• Consent: For marketing communications and cookies

• Contract: To respond to booking enquiries or provide services

• Legitimate Interests: To operate and improve our website and business

5. Sharing Your Data

We do not sell your data. We may share your data with trusted third-party service providers who help us operate our website or provide services, such as:

• Website hosting and analytics providers

• Email marketing platforms (e.g., Mailchimp or similar)

• Booking and CRM tools (if applicable)

All third parties are required to respect your data and comply with data protection laws.

6. How We Protect Your Data

We use appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access. Our site uses SSL encryption and is hosted securely.

7. Your Rights

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent at any time (for example, to unsubscribe from marketing emails)

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact us at:
 info@bathspahens.co.uk

8. Cookies

We use cookies to:

• Understand how visitors interact with our site

• Improve performance and usability

• Enable social media and marketing features

You can manage or disable cookies in your browser settings. For more information, please see our Cookie Policy 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us
If you have any questions about this Privacy Policy, please contact:

 info@bathspahens.co.uk
Based in the Bath, UK

01225 463353

Bath Spa Hens is a trading name of Jenwood Ltd.
Registered in England & Wales: Company No. 01096930
VAT Registration No: 202 2089 17
Registered Office: 9 Abbey Green, Bath, BA1 1NW